Shipping Policy

Last Updated: April 6, 2026

At BOC-PEPTIDE, we are committed to delivering your orders safely and efficiently. This Shipping Policy outlines our shipping process, delivery times, and related terms.

1. Shipping Coverage

We currently ship to major international destinations, including but not limited to:

  • United States

  • United Kingdom

  • Canada

  • Australia

  • European Union countries

  • Selected countries in Asia and the Middle East

If your country is not listed or unavailable at checkout, please contact us for confirmation.

2. Processing Time

  • Orders are typically processed within 1–3 business days after payment confirmation

  • Orders are not processed on weekends or public holidays

Please note:

  • Processing time may be extended during peak seasons or due to high order volume

  • We reserve the right to delay processing for verification or compliance purposes

3. Shipping Methods & Delivery Time

We work with reliable international carriers to ensure safe delivery.

Estimated Delivery Time:

  • United States / Canada: 7–15 business days

  • Europe: 7–15 business days

  • UK / Australia: 7–12 business days

  • Other regions: 10–20 business days

⚠️ These are estimated timeframes and may vary depending on logistics conditions.

4. Shipping Costs

  • Shipping fees are calculated based on your location and order details

  • The final shipping cost will be displayed at checkout

We may occasionally offer:

  • Free shipping promotions

  • Discounted shipping rates

5. Customs, Duties & Taxes

For international orders:

  • Import duties, taxes, and customs fees (if applicable) are the customer’s responsibility

  • These charges are not included in the product price or shipping cost

BOC-PEPTIDE is not responsible for:

  • Customs delays

  • Additional charges imposed by local authorities

6. Tracking Information

  • Once your order is shipped, you will receive a tracking number via email

  • Tracking updates may take 1–3 days to appear in the system

7. Shipping Address

Customers are responsible for providing accurate and complete shipping information.

We are not responsible for:

  • Incorrect or incomplete addresses

  • Delivery failures due to customer error

If you need to update your address, please contact us before shipment.

8. Lost, Delayed, or Damaged Packages

Delays

We are not responsible for delays caused by:

  • Shipping carriers

  • Customs clearance

  • Weather or force majeure events

Lost Packages

If your package is lost in transit:

  • Contact us and we will assist in investigation

  • Resolution (replacement or refund) will be handled on a case-by-case basis

Damaged Items

If your order arrives damaged:

  • Contact us within 3 days of delivery

  • Provide clear photos or videos as proof

9. Risk of Loss

All orders are considered delivered once handed over to the shipping carrier.

Risk of loss transfers to the customer upon shipment.

10. Restricted or Sensitive Products

Due to the nature of our products:

  • Some destinations may have import restrictions

  • Customers are responsible for ensuring compliance with local regulations

BOC-PEPTIDE is not liable for:

  • Seizures by customs

  • Failed delivery due to regulatory issues

11. Contact Information

If you have any questions regarding shipping, please contact us:

12. Final Note

By placing an order, you acknowledge that:

  • Shipping times are estimates and not guaranteed

  • Customs and external factors may affect delivery

  • You accept all terms outlined in this Shipping Policy